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Shipping: what happens to a label after canceling a shipment?

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6 years 10 months ago #305 by JohnMc
When a shipment is canceled in the shipping system, does the UPS label get canceled and does UPS get that information? "Loop Billing" involves sending statements and charging for labels created but never picked-up, so it needs to be clear how canceled shipments affect labels.

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  • Don Schuster
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6 years 10 months ago - 6 years 10 months ago #306 by Don Schuster
If a shipment is canceled BEFORE the end-of-day (EOD), then the label will not get transmitted to UPS. If it is canceled after EOD then, yes, it will get transmitted. We are not aware of a procedure with UPS to cancel a label after EOD.
Last edit: 6 years 10 months ago by Don Schuster.

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